Imagine youre in an agency leadership team meeting discussing how to better manage client cancellations renewals and upgrades. The challenge is that youre never sure what the client is planning to do until the last minute. This is causing the sales team to scramble to find another sale and work to fill gaps in service team capacity and it is making it nearly impossible to accurately forecast future cash flow. Which would be the BEST suggestion to solve this challenge?

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Imagine youre in an agency leadership team meeting discussing how to better manage client cancellations renewals and upgrades. The challenge is that youre never sure what the client is planning to do until the last minute. This is causing the sales team to scramble to find another sale and work to fill gaps in service team capacity and it is making it nearly impossible to accurately forecast future cash flow. Which would be the BEST suggestion to solve this challenge?
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